Hi Heather; Try AutoSizer. AutoSizer Is A Program That Will Maximize Almost Any Window Automatically. Below are direct download links for 2 different versions. http://www.jaws-users.com/programs/Utilities/AutoSizer1.6.html http://www.jaws-users.com/programs/Utilities/AutoSizer1.7.html Hope this helps. Take care. Mike ----- Original Message ----- From: Dave Durber To: jfw@xxxxxxxxxxxxx Sent: Friday, January 28, 2011 11:11 AM Subject: Re: jaws and outlook express Heather and Dave: there is not a format menu option on the menu bar, when you are in the Read Message window. the options that are available are: File; Edit; View and Tools. However, there is a Format option on the menu bar, in the Reply window. HTH Sincerely: Dave Durber ----- Original Message ----- From: heather kd5cbl To: jfw@xxxxxxxxxxxxx Sent: Wednesday, January 26, 2011 10:06 PM Subject: Re: jaws and outlook express I tried the first suggestion but, I cant do alt o for some reason. But I can put in txt only but I like to have the links. It is weird, it just started doing that! I remember there was an option to read messages as in the format in which they were sent but, I cant remember where that was! I think if I uncheck that box, if it is checked, maybe it will solve the problem. Thanks Heather ----- Original Message ----- From: Farfar Carlson To: jfw@xxxxxxxxxxxxx Sent: Wednesday, January 26, 2011 8:54 PM Subject: Re: jaws and outlook express Is your window maximized? Also when in the message, Alt-o for the Format menu, then arrow down to encoding. If it's not on Western, give that a try, as well. Whenever I get a message that is Unicode, I can never read it. These messages say "Unicode" in the title bar, so that gives me a clue. Another way to ensure that all messages will be read as plain text regardless of the format in which they were created: Tools/Options Read Page Check the "Read all messages as plain text" The downside of this is that if you receive messages with links, I think you cannot click on them to launch. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: heather kd5cbl To: jfw@xxxxxxxxxxxxx Sent: Wednesday, January 26, 2011 18:45 Subject: jaws and outlook express Hello, when ever I type a message using outlook express and go back to read the message, jaws gets stuck and keeps repeating the same thing over and over. I have to keep clicking on the text in the message to make jaws read the text properly! It is kind of hard because I cant see where the mouse is! Any ideas how to fix jaws from doing this? I have windows xp-pro and jaws 10. I read all my messages in html not txt. Thanks Heather