don't change your setup, there is no reason to, anyone who says so is not being truthful or has been deceived. I've used O.E. from the beginning on XP, and still am, have always used html mail and have had my mail start doing what yours is, once, and a repair of jaws fixed it. this Email was done in html format in fact as is all of them I have put out here for several years now with little trouble I do a lot of testing though, and repair my jaws whenever needed elf Moderator, Blind Access Help Owner: Alacorn Computer Enterprises Specialists in customized computers and peripherals - own the might and majesty of a Alacorn! www.alacorncomputer.com proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com ----- Original Message ----- From: heather kd5cbl To: jfw@xxxxxxxxxxxxx Sent: Wednesday, January 26, 2011 7:06 PM Subject: Re: jaws and outlook express I tried the first suggestion but, I cant do alt o for some reason. But I can put in txt only but I like to have the links. It is weird, it just started doing that! I remember there was an option to read messages as in the format in which they were sent but, I cant remember where that was! I think if I uncheck that box, if it is checked, maybe it will solve the problem. Thanks Heather ----- Original Message ----- From: Farfar Carlson To: jfw@xxxxxxxxxxxxx Sent: Wednesday, January 26, 2011 8:54 PM Subject: Re: jaws and outlook express Is your window maximized? Also when in the message, Alt-o for the Format menu, then arrow down to encoding. If it's not on Western, give that a try, as well. Whenever I get a message that is Unicode, I can never read it. These messages say "Unicode" in the title bar, so that gives me a clue. Another way to ensure that all messages will be read as plain text regardless of the format in which they were created: Tools/Options Read Page Check the "Read all messages as plain text" The downside of this is that if you receive messages with links, I think you cannot click on them to launch. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: heather kd5cbl To: jfw@xxxxxxxxxxxxx Sent: Wednesday, January 26, 2011 18:45 Subject: jaws and outlook express Hello, when ever I type a message using outlook express and go back to read the message, jaws gets stuck and keeps repeating the same thing over and over. I have to keep clicking on the text in the message to make jaws read the text properly! It is kind of hard because I cant see where the mouse is! Any ideas how to fix jaws from doing this? I have windows xp-pro and jaws 10. I read all my messages in html not txt. Thanks Heather