Re: jaws and mirror display driver with windows 7
- From: "Adrian Spratt" <Adrian@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 17 Feb 2010 16:32:31 -0500
I think you're confusing upgrades with activations. It's activations that you
need. FS has a liberal policy when it comes to issuing activations. It ought
to, considering how much we pay for the software and how easy it is to lose
activations over problems like the one you experienced. I don't believe you're
looking for an upgrade to a new JAWS version, so don't worry about that.
I'm rushing, or else I'd find the activations link. Someone else might follow
up, or you can call FS. I believe the 800 number has a menu option specifically
for activations.
----- Original Message -----
From: Gery Gaubert
To: 'jfw@xxxxxxxxxxxxx'
Sent: Wednesday, February 17, 2010 3:41 PM
Subject: jaws and mirror display driver with windows 7
I am happy to report my mirror display driver problem has been resolved. FS had
no ideas after trying everything I had already tried. They escolated the ticket
to the next level. In the mean time, I decided to restore the laptop to
original factory state. This worked. Only problem is that I am down to 1
install count after this. I was at 0 they out of the kindness of their hearts
gave me 1 install count. I wonder if I could pay in thirds for the updates as
they come out. I think not. Oh well, I'll have to wait until 60 days or what
ever their time limits are to have the count reset. Kind of bad when you are an
IT professional and install jaws on a machine for a short time and then remove
it. Oh well that's how it goes. Gery D. Gaubert Assistant, Information
Technology Administrator St. Charles Parish Sheriff's Office
office (985) 783-0208
mobile 504-329-9439
ggaubert@xxxxxxxxxxxxxxxxxxxx
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