I am happy to report my mirror display driver problem has been resolved. FS had no ideas after trying everything I had already tried. They escolated the ticket to the next level. In the mean time, I decided to restore the laptop to original factory state. This worked. Only problem is that I am down to 1 install count after this. I was at 0 they out of the kindness of their hearts gave me 1 install count. I wonder if I could pay in thirds for the updates as they come out. I think not. Oh well, I'll have to wait until 60 days or what ever their time limits are to have the count reset. Kind of bad when you are an IT professional and install jaws on a machine for a short time and then remove it. Oh well that's how it goes. Gery D. Gaubert Assistant, Information Technology Administrator St. Charles Parish Sheriff's Office office (985) 783-0208 mobile 504-329-9439 ggaubert@xxxxxxxxxxxxxxxxxxxx This e-mail and any attachments thereto are intended only for the use by the addressee(s) named herein and contain propriety/confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by telephone (985-783-0208) and permanently delete/destroy the original and any copy of any e-mail and any printout thereof.