A much cheaper option is OmniPage, which has served me well. I bought my copy, version 17, for $99. that price was advertised as a promotion, but the promotion seemed to go on so long that I think it became the actual price. It doesn't provide everything the two reading systems you mention do, but it's an affordable and simple-to-use application for converting PDF image files to a variety of formats. It also gets exceptional ratings for accuracy. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Farfar Carlson Sent: Wednesday, August 04, 2010 9:50 AM To: jfw@xxxxxxxxxxxxx Subject: Re: jaws and adobe reader problem need help Andy, You're looking at a scanned image. Your sighted coworkers can see this as a pure graphical image. Happens to me several times a month. There is nothing wrong with JAWS and nothing wrong with Adobe. You need to use an OCR program like Openbook or Kurzweil to recognize the text on the document and convert to a text or Word file. Many on this list will have suggestions for other OCR converters, if you don't have these. Dave ----- Original Message ----- From: andy <mailto:starclip98@xxxxxxxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Wednesday, August 04, 2010 06:27 Subject: jaws and adobe reader problem need help hello listers i am having a problem with a document in adobe reader 9.3 i have had a company e-mail me a document 3 times and every time i open it with adobe reader it says alert empty document i tried this on 2 diferent computers and get the same results is this a problem with jaws or adobe reader or is something else going on the reps at the company say they can read it with no problem i would really appreciate any thoughts on this problem. i am using the latest jaws 11 andXP SP 3 on one computer with adobe 9.3 and vista SP 2 with the same setup on the other.