Hello, I am just a little confused! I don't see anything called services in the control panel. Ryan ----- Original Message ----- From: Robert Hebert To: jfw@xxxxxxxxxxxxx Sent: Wednesday, July 20, 2005 3:36 PM Subject: Re: jaws 5 and 6 This is another simple fix: Check to make sure you have only your current version in your system tray. Also, you might go to services in your control pannel and make sure Jaws is running as a service. This service should say "started." If it says "stoped" or "manual" set it to automatic. HTH