Re: jaws 12 freezing up

  • From: "Judy Jones" <jtj1@xxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 20 Nov 2010 16:07:03 -0700

Exactly.  But I'm going to ask the admin to take the sleep option away.

Judy

  ----- Original Message ----- 
  From: Peter Holdstock 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, November 20, 2010 3:53 PM
  Subject: Re: jaws 12 freezing up


  I’ve got a similar issue on the PCs at work. Once the computer is locked it’s 
hit or miss as to whether JAWS decided to tell me it wants me to input my 
smartcard and password and sometimes this has led to my smartcard being locked 
out due to getting the password wrong three times, even though I typed it in 
correctly I don’t think the computer always puts you in the password field when 
you input a smartcard. Very annoying.

  Peter

  From: Judy Jones 
  Sent: Saturday, November 20, 2010 5:55 PM
  To: jfw@xxxxxxxxxxxxx 
  Subject: Re: jaws 12 freezing up

  Hi, Mike,

  I'm having similar problems at work.  Our administrator has the computers 
going to sleep after 30 minutes of nonuse.  I just have to, by faith, type in 
my password, and we're good to go again, but it took a colleague with some 
vision to confirm what I needed to do.  Otherwise, I was mistaking that for a 
Jaws lockup, and, in fact, Jaws should recognize when the computer wakes up.  
Had this problem both in Jaws 11 and 12 with Windows 7.

  I have Jaws 10 on my laptop and two other computers at home running Vista, 
but I'm not likely to purchase Jaws 12 personally at this point.  

  Judy

    ----- Original Message ----- 
    From: Mike & Barbara In Arcadia 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Saturday, November 20, 2010 8:11 AM
    Subject: Re: jaws 12 freezing up

    Hi Shannon, Dave, & Chris;

    I have this problem on a regular basis!  For , no reason!  It will happen 
just by doing something as simple as clicking on something on the desktop.  
When I invoke the Jaws key, windows key, + F4 keystroke, then when I try to 
restart any version of Jaws with its respective hotkey, no version of Jaws will 
load.  I have to do a hard shutdown & reboot before I get Jaws back again.  I 
had this happen while I had Freedom Scientific on the phone for a different 
reason and they couldn't figure out / explain why it would do this either.  I 
thought, at first, that I would be very happy with J12 but, it seems to be 
doing the same old crap the J11 did!  Losing focus & just quit working while 
attempting the simplest of tasks'.  I have written them & spoken with them, to 
no avail.  Hopefully somehow this activity, or lack of, will get cleared up.  
Oh, by the way, this is happening on 2 different desktop computers running 
XPSP3 Home, 1 laptop running XPSP3 Pro, & 1 desktop computer running XPSP3 
MediaCenter.  Take care.
    Mike

      ----- Original Message ----- 
      From: chris hallsworth 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Saturday, November 20, 2010 12:39 AM
      Subject: Re: jaws 12 freezing up

      Not at all Shanon.


      Chris H
      You can contact me in the following ways:
      E-mail and Facebook: challsworth2@xxxxxxx
      MSN: ch9675@xxxxxxxxxxx
      Skype: chrishallsworth7266
      Blog: http://chrishallsworth.klangoblogs.net

      On 20/11/2010 05:34, Shannon wrote:
      > Has anyone had a problem with jaws freezing? I mean it locks up and I
      > have to bring it up again with my hot key.
      > Shannon
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