Re: jaws 12 freezing up
- From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 20 Nov 2010 12:17:39 -0800
Mike,
The fact that it's inconsistent in saving makes me wonder if it happens
differently depending on your logon. DO you log on to that machine with
different user accounts, or ever log on without administrative rights?
Dave
Composed in the Audio Recording and Mixing Studios, San Jose, California
----- Original Message -----
From: Mike & Barbara In Arcadia
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 12:06
Subject: Re: jaws 12 freezing up
Hi Dave;
Yes, I was invoking the control, shift, + D, keystroke for the default
dictionary. The changes were not being saved and I had a heck of a time trying
to close the dictionary manager. Here is a prime example of the dictionary
being tempermental. I am running J11 right now to see if the dictionary
manager messes up & it won't. Heck, maybe I finally kicked the damn thing just
right! LOL, LOL
Hopefully that maybe,
this is a good sign of things to come. Take care.
Mike
----- Original Message -----
From: Farfar Carlson
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 11:42 AM
Subject: Re: jaws 12 freezing up
Mike,
That is truly strange. You were invoking the default dictionary with the
Ctrl+Shift+d each time?
So in effect, your changes to the default.jdf file were not being saved?
Have you looked at the file itself in your user/settings/ENU folder to see
if the modification date is indeed changed?
It's either a problem with the dictionary manager not making the changes,
or that the file is not being saved, and that might point to a problem with
admin rights, or the wrong folder location.
And FS can't help you with it?
Dave
Composed in the Audio Recording and Mixing Studios, San Jose, California
----- Original Message -----
From: Mike & Barbara In Arcadia
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 11:27
Subject: Re: jaws 12 freezing up
Hi Dave;
I couldn't add to the default dictionary most of the time. Then all of a
sudden it would work properly and then all of a suddenwham, no go!
Unfortunately the no go was more often than the go! Take care.
Mike
----- Original Message -----
From: Farfar Carlson
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 10:50 AM
Subject: Re: jaws 12 freezing up
Mike,
You wrote: "...the default dictionary issues I have in all builds even
though I could duplicate the problem while in a tandem session or on the phone
with tech support."
What is this issue?
Dave
Composed in the Audio Recording and Mixing Studios, San Jose, California
----- Original Message -----
From: Mike & Barbara In Arcadia
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 10:36
Subject: Re: jaws 12 freezing up
Hi Sugar;
My issues started from day 1 of the first build/ version of J11. As
they updated J11 things seemed to get better but, although the loss of focus
doesn't happen quite as often, J11 still loses focus regularly.I have spoken to
tech support & written my complaints but, since they can't duplicate the
problem they can't or won't help. As I stated earlier this happens on more
than 1 computer & more than 1 operting system. I don't use my computer all the
heavily so I don't think it's an issue of having to many processes or windows
open. 1 other thing about J11 that I have never been able to get answer for is
the default dictionary issues I have in all builds even though I could
duplicate the problem while in a tandem session or on the phone with tech
support. Okay, enough of the rant. LOL Take care.
Mike
----- Original Message -----
From: Sugar
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 7:48 AM
Subject: Re: jaws 12 freezing up
Mike, I just got jaws 11 about 2 months ago, and nothing upsetting
has happend, yet, how long did it take before it started acting up?
just curious, if I should go back to jaws 7, where I was very happy
thanks
sugar
'Lower the noise in your life and you will hear God more clearly.'
~Sugar
----- Original Message -----
From: Mike & Barbara In Arcadia
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 7:11 AM
Subject: Re: jaws 12 freezing up
Hi Shannon, Dave, & Chris;
I have this problem on a regular basis! For , no reason! It
will happen just by doing something as simple as clicking on something on the
desktop. When I invoke the Jaws key, windows key, + F4 keystroke, then when I
try to restart any version of Jaws with its respective hotkey, no version of
Jaws will load. I have to do a hard shutdown & reboot before I get Jaws back
again. I had this happen while I had Freedom Scientific on the phone for a
different reason and they couldn't figure out / explain why it would do this
either. I thought, at first, that I would be very happy with J12 but, it seems
to be doing the same old crap the J11 did! Losing focus & just quit working
while attempting the simplest of tasks'. I have written them & spoken with
them, to no avail. Hopefully somehow this activity, or lack of, will get
cleared up. Oh, by the way, this is happening on 2 different desktop computers
running XPSP3 Home, 1 laptop running XPSP3 Pro, & 1 desktop computer running
XPSP3 MediaCenter. Take care.
Mike
----- Original Message -----
From: chris hallsworth
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 12:39 AM
Subject: Re: jaws 12 freezing up
Not at all Shanon.
Chris H
You can contact me in the following ways:
E-mail and Facebook: challsworth2@xxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Blog: http://chrishallsworth.klangoblogs.net
On 20/11/2010 05:34, Shannon wrote:
> Has anyone had a problem with jaws freezing? I mean it locks
up and I
> have to bring it up again with my hot key.
> Shannon
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