Re: jaws 12 freezing up
- From: "Mike & Barbara In Arcadia" <mb69mach1@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 20 Nov 2010 10:36:17 -0800
Hi Sugar;
My issues started from day 1 of the first build/ version of J11. As they
updated J11 things seemed to get better but, although the loss of focus
doesn't happen quite as often, J11 still loses focus regularly.I have spoken
to tech support & written my complaints but, since they can't duplicate the
problem they can't or won't help. As I stated earlier this happens on more
than 1 computer & more than 1 operting system. I don't use my computer all
the heavily so I don't think it's an issue of having to many processes or
windows open. 1 other thing about J11 that I have never been able to get
answer for is the default dictionary issues I have in all builds even though
I could duplicate the problem while in a tandem session or on the phone with
tech support. Okay, enough of the rant. LOL Take care.
Mike
----- Original Message -----
From: Sugar
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 7:48 AM
Subject: Re: jaws 12 freezing up
Mike, I just got jaws 11 about 2 months ago, and nothing upsetting has
happend, yet, how long did it take before it started acting up?
just curious, if I should go back to jaws 7, where I was very happy
thanks
sugar
'Lower the noise in your life and you will hear God more clearly.'
~Sugar
----- Original Message -----
From: Mike & Barbara In Arcadia
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 7:11 AM
Subject: Re: jaws 12 freezing up
Hi Shannon, Dave, & Chris;
I have this problem on a regular basis! For , no reason! It will
happen just by doing something as simple as clicking on something on the
desktop. When I invoke the Jaws key, windows key, + F4 keystroke, then when
I try to restart any version of Jaws with its respective hotkey, no version
of Jaws will load. I have to do a hard shutdown & reboot before I get Jaws
back again. I had this happen while I had Freedom Scientific on the phone
for a different reason and they couldn't figure out / explain why it would
do this either. I thought, at first, that I would be very happy with J12
but, it seems to be doing the same old crap the J11 did! Losing focus &
just quit working while attempting the simplest of tasks'. I have written
them & spoken with them, to no avail. Hopefully somehow this activity, or
lack of, will get cleared up. Oh, by the way, this is happening on 2
different desktop computers running XPSP3 Home, 1 laptop running XPSP3 Pro,
& 1 desktop computer running XPSP3 MediaCenter. Take care.
Mike
----- Original Message -----
From: chris hallsworth
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, November 20, 2010 12:39 AM
Subject: Re: jaws 12 freezing up
Not at all Shanon.
Chris H
You can contact me in the following ways:
E-mail and Facebook: challsworth2@xxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Blog: http://chrishallsworth.klangoblogs.net
On 20/11/2010 05:34, Shannon wrote:
> Has anyone had a problem with jaws freezing? I mean it locks up and
I
> have to bring it up again with my hot key.
> Shannon
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