RE: help with installation

  • From: "bjones" <shawnee@xxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 17 Feb 2008 09:15:22 -0500


Well thank you for responding. I will have to call FS because I've had
someone look it up and she can't find it anywhere.  Someone unfamiliar with
screen readers just installed Office XP on my system but I don't think it
was a complete install because of how it is working and how Jaws was working
with it,the reason I tried to reinstall it so will be calling ASAP.





-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Britt
Sent: Saturday, February 16, 2008 9:10 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: help with installation


Barbara, the particular error code you got doesn't sound familiar. If no one
else on the list has any suggestions, I'd suggest calling Freedom Scientific
technical support and telling them the error code you got when you tried to
re-install Jaws 8. Be sure to give them your Jaws serial number. That error
code will give them a clue as to what went wrong and it might provide an
answer as to how to correct it.

Sorry I can't be of more help. Please let us know what happened.


----- Original Message ----- 

From: bjones <mailto:shawnee@xxxxxxxx>  

To: Jfw@Freelists. Org <mailto:Jfw@Freelists.%20Org>  

Sent: Saturday, February 16, 2008 2:41 PM

Subject: help with installation


Hope someone can help.  I uninnstalled 8.0 due to some problems I was having
and tried to reinstall it.  I got this message: unable to continue the
installation error:824. sub code:0.

Anybody have any ideas what is going on.  I also heard something about my
system not being modified, said to go back to setup which I did but got the
same message when I tried a second time.

I'm using xp.

Thanks for any help



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