Hello to you! Yes, once your computer has been stop for an unknown error, you can press CTRL + Alt + Delete key and wait for a few seconds for the Task manager to be loaded. Once it is loaded, press alt + E, to click the End task button. Press this combination keys for about 2 to 3 times for you to sure that the program that are running has been unload. Once you are done, press your escape key once, and press your Start menu, press U, and R, for Restart or U, to shutdown. Warning: if you will do this combination keys, all information you made will be lose. So, you can only do this if you know what are you doing. This is just a reminder before you do the command I told you. HTH info.rczenterprise@xxxxxxxxx ----- Original Message ----- From: Bobcat To: jfw@xxxxxxxxxxxxx Sent: Wednesday, March 01, 2006 12:21 PM Subject: force shutdown How do we force a shutdown when the system stops talking and we can't read the Task Manager? My new computer gets into a state where I can not shut down with windows key u u. or by ctrl alt del alt-u u. Is there a better way to shut down safely when the system seems to hang? WinXP 2005 media edition on HP Pavilion amd 64 3200.