I don't know if this is a jaws problem or a system problem. When I change identities and then open a message in outlook express jaws will not read the text. I have to unload jaws and re-load to read the messages. The list of messages will be read. It is open and reading the text that won't happen. Seem like I remember this same problem a year or so back. I hope that someone can remember how to fix this. Thanks. Bob Moore