A man has come to do some work outside . I nabbed him he uses apple himself he came in took the mouse and clicked it over a small picture of the speaker, sound came back! I read your message to him or let Jaws read it, and he will try later if he gets cementing done to walk me through your suggestions I was never so relieved, since it has happened more than once on this Dell windows 7 using msoutlook 64 bit, thanks for your help. Ps I can now scan my mail since the muted system meant I couldnot use my ocr,expect it is all bills! , From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of David Sent: 17 August 2010 13:54 To: jfw@xxxxxxxxxxxxx Subject: Re: desktop still mute Hello there; well, you no? I had something similar with my wife's computer last week. we had a thunder storm here, and power went out breefley before I had the chance to turn off computer. now, when I rebooted later, computer would not boot normally. there was a restore button, or, a cancel button. obviously, I had to get some sighted assistance. well, I entered on cancel, and finally was able to reboot, and everything was normal again. ----- Original Message ----- From: Dorothy Ingram-Gorban <mailto:Dorothy.ingram-gorban@xxxxxxxxx> To: org, jfw@freelists. <mailto:jfw@freelists.%20> Sent: Tuesday, August 17, 2010 7:47 AM Subject: desktop still mute I cannot get the desktop to load only the logo David whitehead has sent me in instructions, but first I need to get at least more than the dell logo, I am not able to get hold of anyone until tomorrow, if this laptop fails then I am sunk, postman has been and I cannot scan my mail, I do not want to fiddle with laptop trying to link to scanner, just wait, tell you one thing I think the cause was two fold 1 maybe the update after which Jaws started to ring a Bell on loading up,I have not heard that before, next in spite of the work carried out by electrical company updating wiring, one light bulb went and all power was cut off,I mean all computer fringe freezer,and I do not think the dell windows 7 desktop using Jaws 11 and 64 bit likes the power being cutoff suddenly, it maybe a bit like lightening in a thunderstorm,I will see a permanent fix is done. everyone seems to be away,it is august and the so called well "dog days are here I think it shouldn't happened I shall make sure a good fix is done but thanks to those of you who kindly tried to help me regards Dorothy Ps got to admire this old laptop old toshiba