Gerald, thanks. The folders are user defined. Judith ----- Original Message ----- From: Gerald Levy To: jfw@xxxxxxxxxxxxx Sent: Tuesday, January 06, 2009 4:17 PM Subject: Re: deleting folders Focus on the folder you want to delete and hit the Context Applications key or Shift-F10 and arrow down to Delete. Keep in mind that you can only delete user-defined folders and not system folders like Sent Items or Drafts even if you don't use them. Gerald ----- Original Message ----- From: Judith Bron To: jfw@xxxxxxxxxxxxx Sent: Tuesday, January 06, 2009 3:57 PM Subject: deleting folders I have a few folders in outlook that I don't use. I tried hitting the delete key to get rid of them, but that didn't work. How do I delete these folders? For those who think this is irrelevant to jaws, jaws is the system I have to use to get rid of these folders.