From the information you have given me, it sounds like an Internet Explorer problem. I had a similar problem with IE7, and it turned out that my security settings were too high, and weren't allowing me to connect with some web sites. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: david hardingham To: jfw@xxxxxxxxxxxxx Sent: Wednesday, July 14, 2010 12:13 PM Subject: dead links Hi, I have win xp, jfw 9, and I.e.. Lately I often try and open a link on many different web sites and get an error message telling me this. the web site will not open and then I get a message telling me they are preparing an error report and do I want to send it. I have no idea if this is a server problem, an internet explorer problem or jaws. Can anyone help, David