that's my fault, i didn't even specify the version, it was using version 10, and we found the sollution to be in the global voice adjustment 1 shift tab before the ok button... thank you for your help ----- Original Message ----- From: Dave Carlson To: jfw@xxxxxxxxxxxxx Sent: Wednesday, May 20, 2009 2:54 PM Subject: Re: customizing voices You can do this in versions of JAWS as far back as 8, or even 7. Configuration Manager Settings Say All (letter "Y") You'll find the answer in that dialog. Dave ----- Original Message ----- From: Pablo To: jfw@xxxxxxxxxxxxx Sent: Wednesday, May 20, 2009 13:36 Subject: customizing voices hi list, i was wondering if this could be done, and if so maybe someone could give me steps on how to accomplish this setup. I love the regular elequence for navigating throughout Windows, but want to use a SAPI 5 voice when i am reading a document or webpage in insert down arrow mode.(read all) thanks for any tips you can give.. Paul