Go to Alt+T for Tools, select Options, then Control+Tab once to the Read dialog. Check the item Expand all grouped messages. Hit Enter Thanks, Dennis Brown ----- Original Message ----- From: cheryll To: jfw@xxxxxxxxxxxxx Sent: Tuesday, January 15, 2008 12:48 AM Subject: Re: collapsed Hello Judith, Have you received an answer? If so, will you please send it on to me. my sincere thanks, Cheryl ----- Original Message ----- From: Judith Bron To: jfw@xxxxxxxxxxxxx Sent: Sunday, January 13, 2008 5:26 PM Subject: collapsed I should know how to get rid of the "collapsed" message but I don't remember. How do I get rid of "collapsed" in outlook express? Thanks, Judith ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.2/1224 - Release Date: 1/14/2008 5:39 PM