RE: citrix and Jaws

  • From: "Bissett, Tom" <tom.bissett@xxxxxxx>
  • To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 12 Feb 2009 10:56:38 -0500

Hi,  I refered to political issues because Jaws may not have any impact on the 
server but in many production environments they try to minimize additional 
software.  There are no security risks that I am awhere of.
I have not tried to get jaws into our production environment because the 
process is painful.  It would require testing jaws in the development 
environment then it would go through the quality assurance process and finally 
it could be moved to a production server.  Your process may not be the same or 
the server it is to go on may not be considered to be critical enough to warant 
such a process.
I just wanted you to be aware that getting jaws on to a server can be a problem 
and you need to find out whether you can put jaws on the server needed.  It 
should be one of the first questions asked.
I hope this clarifies some.
Regards
Tom Bissett
BMO Financial Group
Technology and Operations
Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Jeffrey Schwartz
Sent: Wednesday, February 11, 2009 6:31 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: citrix and Jaws

I am in the process of working this out with the facility director and Chief of 
the IT Service.  Can you be more explicit about the political issues.
For example, does the addition of the jaws software to the service raise any 
heightened concerns regarding security?
Thanking you in advance,
Jeff

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Bissett, Tom
Sent: Wednesday, February 11, 2009 10:16 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: citrix and Jaws

This works the only catch is being able to put jaws on the server.
Sometimes there are political issues around installing jaws on a production 
server. It is an issue you need to raise sooner than later.
Regards

Tom Bissett
BMO Financial Group
Technology and Operations
Integrated Client Solutions
Tel: (416) 549-6514
E-Mail tom.bissett@xxxxxxx

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
James Homuth
Sent: Sunday, February 08, 2009 7:40 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: citrix and Jaws

Assuming your setup is what I'm thinking of, in order to do what you're asking 
you'll need to have purchased JAWS pro for both your home and work computers. 
The work computer should have a version on it running with a remote access 
enabled license (FS adds an extra charge of I believe $200 for that). According 
to FS's website, that's all you need to be able to use environments like what 
you're talking about.

James,
List Admin
On Sun, February 8, 2009 18:26, Jeffrey Schwartz wrote:
Please excuse my ill informed and poorly phrased question, but here it is.
I want to access my work computer from home.  The initial attempt was partially 
successful.  I am using something called a VPN connection.
Others
can access their entire desktop including their Outlook account.  The attempt 
to give me full access was unsuccessful as it was not compatible with jaws.  I 
can access my patient's medical record which is the single most important 
program and it is very helpful and at times clinically relevant.  They are in 
the process of switching to a new remote access program, but the IT fellow who 
the hospital was kind enough to send to my home to set up the first says that 
the new one will be using citrix and he expects that jaws will not be able to 
recognize it.

Can anyone comment given the sketchy details which I have given you?

Thanks, Jeff




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