Hi, all, I use jaws 10 and did medical transcription until last May. I had to quit this due to hand pain and burnout. I was given the websites of www.convergys.com and www.elance.com, both companies that hire from home. I have mixed feelings about working at home and/or the call center setting. I cannot find out if there are people who are blind who work at convergys. I have been told that finding out and giving out that information could violate privacy rights. I'll respect this but I don't think I'm asking too much. I was able to find similar information out when I was starting into transcription. All I know is that I'd possibly have to have two IP addresses, need to multitask and use some type of chat software--was not specifically told which one, but I would need to multitask and use chat or instant messaging. This will be fine unless they use java and I am unable to find this out. Basically, I want to know the good, bad, and ugly about the call center career, particularly as it relates to jaws and/or a braillenote before I make a decision one way or another. I can be reached privately at jdprater@xxxxxxxxxxxxxx Thanks and have a blessed day.