Alex, I think you're better served by contacting FS right away, since they're open right now. 727-803-8600. Dave ----- Original Message ----- From: Alex Stone To: Jfw@Freelists. Org Sent: Tuesday, July 07, 2009 11:38 Subject: can't authorize jaws 10 on my new 64 bit vista machine Having just bought myself a new pc with 64-bit vista on it, i seem to be unable to authorize it. This leads me to suspect that either Windows Firewall or MCafee is stopping fsactivate from accessing the internet. For some reason I suspect Windows firewall. Can anyone tell me where I find fsactivate under Vista so I can tell the firewall to allow it through please? Cheers Alex