Re: cannot install the 64 bit version of JAWS 10

  • From: Claus Thøgersen <c.thoeg@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 18 Mar 2009 08:24:44 +0100

Hi,

As I see it Narrator cannot work with event viewer. Is there a way to create a log file and avoid the UI gui?

Claus

----- Original Message ----- From: "Thomas J. Hesley" <pulse@xxxxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 17, 2009 11:11 PM
Subject: RE: cannot install the 64 bit version of JAWS 10


Try looking in your Event Viewer at around the time you performed the failed
installation.  You may find more information there about what caused this
error.

Tom Hesley
http://tomhesley.com/


-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Claus Thøgersen
Sent: Tuesday, March 17, 2009 6:01 PM
To: jfw@xxxxxxxxxxxxx
Subject: cannot install the 64 bit version of JAWS 10

Hi,
I am testing the Windows 7 beta, and today I finally did get the pc up and
running with Narrator. But of course I want to have JAWS 10 on the pc.

I have downloaded the latest 64 bit jaws 10 posted at Freedom on march 12th.

When I install  it or try to, I first of course get the UAC  prompt, and
then the following error:

There was an error during the installation process.

And an ok button.
I know other users have been testing 7 for a  while, so I wonder what is
going on here. Maybe something with my graphics card? Of course  I cannot
remember the model right now, but it should be fine with JAWS, since there
is no  longer an FS list of graphics cards that causes problems.

Claus

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