Hi, We first need to check if the Authorization Floppy is working: 1. Press Windows+R for the Run... Dialog. 2. Type the following line, exactly: c:\jaws50\hjauth 3. Insert your authorization floppy. 4. Tab to the group of Radio Buttons and choose Get Authorization Information. 5. In the Parameters Edit box, type the following: A: 6. Tab to the Execute button and press it. Your authorization disk should wher. 7. When the disk stops werring, tab to the Information Edit control and read it. A typical message is below: HJAuth Version: 10.1.110 Copyright 2002 by Freedom Scientific BLV Group, LLC. All Rights Reserved. *****Checking Authorization on drive A: 1. Install count remaining: 5 Product: JFW Program created by: Freedom Scientific Serial Number: 12345 Last Rel Allowed: JAWS ver 5.0 Reset Usage Count: 0 Allow uninstall: Yes Allow Windows95: Yes Allow WindowsNT: Yes Allowed languages: English (101) Exec count limit: 0 Expire days limit: 0 Last Date Run: NOTUSED Expire date: NOTUSED Version type: D Max Net Users: 0 Soft Quella Authorization Key: No Full Licence: Yes Let me know if you got information similar to this or, if you didn't, what you did get. From there I can give you further steps. Matthew ----- Original Message ----- From: "Joy Tilton" <joyctilton@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Sunday, February 13, 2005 8:17 AM Subject: authorization troubles I just upgraded to xp home from Windows ME. I tried reinstalling jaws 5.0.= No problem. However, when I tried authorizing my jaws it claimed that= the authorization disk which came with jaws did not have a valid= authorization key. It has been a year or so since I've initially= installed jaws on my computer. Any ideas? Joy C. Tilton mailto:joyctilton@xxxxxxxxxxx msn: joyctilton@xxxxxxxxxxx AIM and skype address: joyctilton check out my journal at http://joyctilton.livejournal.com -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx