Re: authorization troubles

  • From: Chris Skarstad <toonhead5@xxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Sun, 13 Feb 2005 16:49:33 -0600

hi
I would think  Matthew's idea is a bit better. if JAWS is up and running 
and there are no problems, uninstalling and re-installing won't help the 
situation. in fact it may only make things worse.
The main problem is the floppy, not the JAWS instalation.

At 04:38 PM 2/13/2005, you wrote:
>Hi,
>I think it might possibly have something to do with how it is installed
>maybe not for sure, try uninstalling the whole updated version, shut down
>your computer, reboot it, then try reinstalling the new version, maybe the
>computer needs a disk clean up or defrag or delete any files and folders not
>necessary to the computer.  Dave Hutchins
>----- Original Message -----
>From: "Horspool, Matthew F." <drjaws@xxxxxxxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Sunday, February 13, 2005 6:25 AM
>Subject: Re: authorization troubles
>
>
> > Hi,
> >
> > We first need to check if the Authorization Floppy is working:
> >
> > 1.  Press Windows+R for the Run...  Dialog.
> >
> > 2.  Type the following line, exactly:
> > c:\jaws50\hjauth
> >
> > 3.  Insert your authorization floppy.
> >
> > 4.  Tab to the group of Radio Buttons and choose Get Authorization
> > Information.
> >
> > 5.  In the Parameters Edit box, type the following:
> > A:
> >
> > 6.  Tab to the Execute button and press it.  Your authorization disk
> > should wher.
> >
> > 7.  When the disk stops werring, tab to the Information Edit control and
> > read it.  A typical message is below:
> >
> > HJAuth   Version:  10.1.110
> > Copyright 2002 by Freedom Scientific BLV Group, LLC.
> > All Rights Reserved.
> > *****Checking Authorization on drive A:
> > 1.
> > Install count remaining: 5
> > Product: JFW
> > Program created by: Freedom Scientific
> > Serial Number: 12345
> > Last Rel Allowed:  JAWS ver 5.0
> > Reset Usage Count: 0
> > Allow uninstall: Yes
> > Allow Windows95: Yes
> > Allow WindowsNT: Yes
> > Allowed languages: English (101)
> > Exec count limit: 0
> > Expire days limit: 0
> > Last Date Run: NOTUSED
> > Expire date: NOTUSED
> > Version type: D
> > Max Net Users: 0
> > Soft Quella Authorization Key: No
> > Full Licence: Yes
> >
> > Let me know if you got information similar to this or, if you didn't, what
> > you did get.  From there I can give you further steps.
> >
> > Matthew
> >
> > ----- Original Message -----
> > From: "Joy Tilton" <joyctilton@xxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Sunday, February 13, 2005 8:17 AM
> > Subject: authorization troubles
> >
> >
> > I just upgraded to xp home from Windows ME.  I tried reinstalling jaws
> > 5.0.=
> >  No problem.  However, when I tried authorizing my jaws it claimed that=
> > the authorization disk which came with jaws did not have a valid=
> > authorization key.  It has been a year or so since I've initially=
> > installed jaws on my computer.  Any ideas?
> >          Joy C. Tilton
> > mailto:joyctilton@xxxxxxxxxxx
> > msn: joyctilton@xxxxxxxxxxx
> > AIM  and skype address: joyctilton
> > check out my journal at http://joyctilton.livejournal.com
> >
> >
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> >
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