hello Stephen! That's a big problem. may be I suggest to have a clean installation of your windows again. I mean, you need to reformat your system in order to delete that unknown program. Where did you get that program? Regards, Blade ----- Original Message ----- From: Stephen Faill To: jfw@xxxxxxxxxxxxx Sent: Monday, May 08, 2006 12:58 PM Subject: Re: advice on elite bar malware blade. this does not show in my add remove programs and yes i have the program reg scrub xp. i have ran this and it doesn't seem to pick it up. regards. stephen ----- Original Message ----- From: Blade To: jfw@xxxxxxxxxxxxx Sent: Tuesday, May 09, 2006 11:37 AM Subject: Re: advice on elite bar malware Hello! After doing all of those, did you still so the program on your Add/remove programs? Do you have a program RegScrubXP? Regards, Blade ----- Original Message ----- From: Stephen Faill To: jfw@xxxxxxxxxxxxx Sent: Monday, May 08, 2006 11:48 AM Subject: Re: advice on elite bar malware blade. yes i have tried this and no luck. i have also tried a program which i had my wife use in windows safe mode which is meant to remove all this malware but again no luck. am a little concerned that no matter what i try to use it doesn't seem to work. i have tried macafee, add aware, spyware doctor and none work. spyware doctor recognises it but when i delete it and reboot there it is again. stephen ----- Original Message ----- From: Blade To: jfw@xxxxxxxxxxxxx Sent: Tuesday, May 09, 2006 10:11 AM Subject: Re: advice on elite bar malware Hello Stephen! Have you tried to remove that program using Add/Remove programs under your control panel? Regards, Blade ----- Original Message ----- From: Stephen Faill To: Jaws mailing list ; blindtech@xxxxxxxxxxxxxxx Sent: Monday, May 08, 2006 10:31 AM Subject: advice on elite bar malware hello list. does anyone have any information on or how to remove this piece of annoying software? have tried a few steps but none of which have worked so far. appreciate any help. stephen