I agree with you. Actually, the Dongle is a piece of hardware. It is not a program you install on your computer. That means if you lose it you are back where you started. From what I have heard it is a small device and some people put it on their keychain. The device plugs into one of the USB ports on your computer and must be plugged in at all times. Tim ----- Original Message ----- From: Alvin To: jfw@xxxxxxxxxxxxx Sent: Tuesday, June 29, 2010 7:36 PM Subject: Re: activation: This is precisely what FS told me to do, that is to purchase a dongle. Oh come on! throwing good money over the bad one? Enough is enough! Afterall, when one purchase the SMA, there is no way one can be sure that the newer version of jaws is what they needs. Besides, I have been using my laptop for 2 and half years and have not changed or installed any new component, by just activating blue tooth and switching to wi-fi will trigger the infamous activation request. I don't think you need to pay 1000 dollars to face the music! And what FS can do is ask you to pay out more money, to buy a dongle. Easy way out! ----- Original Message ----- From: Dave Carlson To: jfw@xxxxxxxxxxxxx Sent: Wednesday, June 30, 2010 12:31 AM Subject: Re: activation: Kenny, Your locking code will not help anyone else solve the problem. The locking code is a unique number generated by your computer based on the combination of several hardware items installed. Think of it like a Checksum used to validate a very large hexadecimal number. If you don't know what a checksum is, try Googling it. In any case your locking code can change when hardware (and apparently some drivers) change and when it does, it triggers JAWS to request a new activation code. This is because JAWS assumes that a new locking code means that you have installed JAWS on a completely different computer. Their strategy to control the number of JAWS installations per user is valid, but the implementation is flawed. So forget your locking code, and just do what Alex said. Download the latest JAWS 11 dot 0 dot 1461 (that's the latest) and install. See what happens. If you still have problems then you need to let Freedom Scientific know, or if you're fed up with it, purchase a dongle and you don't have to mess with the activation key any more. Dave ----- Original Message ----- From: Kenny To: jfw@xxxxxxxxxxxxx Sent: Tuesday, June 29, 2010 09:11 Subject: activation: Hi Alan this is kenny. Here is the locking code. I wonder if these things change if you get the activation prompt? 100-222bb ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.830 / Virus Database: 271.1.1/2970 - Release Date: 06/29/10 01:35:00