So did I to some degree. After trying all of the usual suggestions, it was recommended for me to upgrade to JFW 6.2 which I did. It solved the problem for me. Before that, I tried changing settings in Word, such as setting the zoom at both 100% and 75 %. I made sure that the view was set at normal. I turned off screen tips and animations as well. I made sure to maximize the screen. Also, I made sure the Office Assistant was disabled. All those things failed but might work for you. Chris Feist - The one and only! -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Pam White Using JAWS 6.1 on Windows XP Home with Microsoft Word 2003, I just started having the problem of JAWS not reading text with the up or down arrows. It will read with Say All or word by word or character by character. Does anyone have a solition to this problem? Pam Electronic Email Disclaimer - 24/8/2005 This email and any files transmitted with it are confidential and intended solely for jfw@xxxxxxxxxxxxx jfw@xxxxxxxxxxxxx's email address is: jfw@xxxxxxxxxxxxx If you are not jfw@xxxxxxxxxxxxx, you should not disseminate, distribute, copy or alter this email. Please delete this email and notify the sender of the error. You can contact Pam White at Pam.White@xxxxxxxxxx Any views or opinions presented in this email are solely those of the author and might not represent those of Opportunity Enterprises, Inc.. Warning: Although Opportunity Enterprises Inc. has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. (c) Opportunity Enterprises, Inc. - Disclaimer Dated: 02/07/2005 -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx