Hi all thanks for all the help regarding windows updates. I looked again in my system tray with the jaws key f11, but did not see it there. However, I saw off the start menu and under all programs. When I clicked on it it gave me the following message do you want to install and run windows update signed on 5/26/2005 I am inferring from this message the updating program is not installed and active. It's a security warning dialog that pops up and says its from Microsoft publisher. I don't know how to respond to this.