Re: Win7 & authorization

  • From: "Vic Llanes" <v.llanes@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 11 Nov 2009 13:34:43 -0500

Thanks for the telephone number. Yes I tried looking for tsns or bulletin from 
FS site but there is only a few things for Vista and none for windows7.
  ----- Original Message ----- 
  From: Dave Carlson 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Wednesday, November 11, 2009 1:28 PM
  Subject: Re: Win7 & authorization


  Vic,

  I don't know of any toll-free number for support. It's 727 803-8600. Have you 
tried support@xxxxxxxxxxxxxxxxxxxxx in the meantime?


  Sorry to hear about your authentication issues. Are you perhaps changing any 
hardware, such as hard drives, or PCI cards?

  Dave

    ----- Original Message ----- 
    From: Vic Llanes 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Wednesday, November 11, 2009 10:16
    Subject: Win7 & authorization


    Does FS have an 800 number for tech support? The only 800 number I have is 
for sales.
    I think FS has a long way to go yet with support for Windows7. I keep 
having to authorize this thing and it happens with the slightest change I make. 
I just uninstalled MacAfee andit gets unauthorized and the video chain gets 
broken and only a system restore will  fix the video intercept. I run the jaws 
install and choose repair and it doesn't fix the problem. Any help for win7 
users on what to do about this.
    thanks
    Vic

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