RE: Win7 & authorization

  • From: "Cy Selfridge" <cyselfridge@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 11 Nov 2009 13:26:18 -0700


That 800 number is *only* for sales and such. Generous FS does not offer a
toll free number for support.

HTH, Cy, the anasazi



From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Dave Carlson
Sent: Wednesday, November 11, 2009 12:06 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Win7 & authorization


Sorry, Bill. I just tried that number. It gives access to orders, SMA,
Accounts Receivable, etc. It gives the web site for support and offers the
number 727 803-8600 for support.




----- Original Message ----- 

From: Bill White <mailto:billwhite92701@xxxxxxxxxxxxxx>  

To: jfw@xxxxxxxxxxxxx 

Sent: Wednesday, November 11, 2009 10:35

Subject: Re: Win7 & authorization


The number for support is: 1-800-444-4443


Bill White billwhite92701@xxxxxxxxxxxxxx

----- Original Message ----- 

From: Dave <mailto:dgcarlson@xxxxxxxxxxxxx>  Carlson 

To: jfw@xxxxxxxxxxxxx 

Sent: Wednesday, November 11, 2009 10:28 AM

Subject: Re: Win7 & authorization




I don't know of any toll-free number for support. It's 727 803-8600. Have
you tried support@xxxxxxxxxxxxxxxxxxxxx in the meantime?



Sorry to hear about your authentication issues. Are you perhaps changing any
hardware, such as hard drives, or PCI cards?




----- Original Message ----- 

From: Vic Llanes <mailto:v.llanes@xxxxxxxxxxx>  

To: jfw@xxxxxxxxxxxxx 

Sent: Wednesday, November 11, 2009 10:16

Subject: Win7 & authorization


Does FS have an 800 number for tech support? The only 800 number I have is
for sales.

I think FS has a long way to go yet with support for Windows7. I keep having
to authorize this thing and it happens with the slightest change I make. I
just uninstalled MacAfee andit gets unauthorized and the video chain gets
broken and only a system restore will  fix the video intercept. I run the
jaws install and choose repair and it doesn't fix the problem. Any help for
win7 users on what to do about this.



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