Re: Win7 & authorization

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 11 Nov 2009 10:28:34 -0800

Vic,

I don't know of any toll-free number for support. It's 727 803-8600. Have you 
tried support@xxxxxxxxxxxxxxxxxxxxx in the meantime?


Sorry to hear about your authentication issues. Are you perhaps changing any 
hardware, such as hard drives, or PCI cards?

Dave

  ----- Original Message ----- 
  From: Vic Llanes 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Wednesday, November 11, 2009 10:16
  Subject: Win7 & authorization


  Does FS have an 800 number for tech support? The only 800 number I have is 
for sales.
  I think FS has a long way to go yet with support for Windows7. I keep having 
to authorize this thing and it happens with the slightest change I make. I just 
uninstalled MacAfee andit gets unauthorized and the video chain gets broken and 
only a system restore will  fix the video intercept. I run the jaws install and 
choose repair and it doesn't fix the problem. Any help for win7 users on what 
to do about this.
  thanks
  Vic

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