You have to put your user name and pass word in in preferences. ----- Original Message ----- From: Cal To: jfw@xxxxxxxxxxxxx Sent: Wednesday, April 28, 2010 3:57 PM Subject: Webvisum Hi! I recently had to put in a new nard drive and am trying to get things established as close to how I had it on my old setup. I downloaded firefox and logged into Webvisum, but when I go online with firefox I don't get the message that I'm logged into Webvisum and when I try to use the captcha-solving feature with the CTRL+ALT+6 nothing happens. Could someone please enlighten me on what I might be doing wrong? I feel like such a dunce because it's probably something so simple that I'm overlooking. Thanks in advance.