Cy, Good question. Exactly what version of JAWS? I recall there was an authorization problem with Windows 7 and a past version. Dave ----- Original Message ----- From: Cy Selfridge To: jfw@xxxxxxxxxxxxx Sent: Friday, June 18, 2010 16:45 Subject: RE: W7, J'aws 11 &demo mode What happens when you re-initialize the authorization file? Is that strike 1? Cy From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Matt Diemert Sent: Friday, June 18, 2010 5:13 PM To: jfw@xxxxxxxxxxxxx Subject: RE: W7, J'aws 11 &demo mode Could be a timing issue jaws actually finding the auth file. Next time this happens, instead of restarting try this, Wait about 30 seconds, and then go to utilities and Re-initialize authorization. Bet it comes up with your proper serial number. ------------------------------------------------------------------------------ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Cy Selfridge Sent: Friday, June 18, 2010 6:11 PM To: jfw@xxxxxxxxxxxxx Subject: W7, J'aws 11 &demo mode Well, mysteries will never cease. For whatever reason occasionally when I fire up the laptop (W7, 64 bit) JAWS comes up in demo mode. I rebooted the HP and, WALLA, JAWS came up without a hitch. Any thoughts? I have changed nothing since I loaded JAWS 11.0.07. Cy, The (confused) Anasazi