RE: Vista crashing on JAWS exit
- From: "Philip" <phall-eml1@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 13 Sep 2009 15:02:43 -0400
hi. we have a similar problem on a machine at work. I called AISquared and
they said that jaws and zoomtext don't play nice together. I haven't found
a solution as of yet.
_____
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Will Cummings
Sent: Sunday, September 13, 2009 2:55 PM
To: jfw@xxxxxxxxxxxxx
Subject: Vista crashing on JAWS exit
Hi all,
I'm running into a problem when I exit JFW on my new laptop. I'm low
vision, and often still use JFW and Zoomtext in tandem, particularly when
trying to navigate difficult webpages. However, if I try to close JFW,
sometimes I get a blue screen of death, and the computer promptly restarts.
This only happens about 50% of the time, but it's completely unpredictable,
so there have been times when I've been doing research (I'm a student) and
have lost work because the computer has restarted on me. Has anyone else
experienced this? Is there anything I can do?
I'm running Windows Vista Business 32 bit and JFW 10, with Zoomtext 9.14. I
was told that JFW does seem to have a problem when shutting down in Vista,
but was curious if maybe an upgrade to the 64 bit version would improve
things?
Thanks in advance for any help.
Cheers,
Will C.
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