RE: Very Peculiar Word Problem

  • From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 25 Jul 2008 12:24:31 -0400

You only have to have one font installed, and I'm sure he's got at least
one.  Fonts are truetype, and are scalable to any size.





------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

Chip.Orange@xxxxxxxxxxxxxxx
(850) 413-6314

 (Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service Commission.)
 

> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx 
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Paul Faucheux
> Sent: Thursday, July 24, 2008 5:18 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Very Peculiar Word Problem
> 
> i dont think there are any fonts installed.
> 
> On 7/23/08, Ray Campbell <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> wrote:
> > Hi All:
> >
> > I have a client running JAWS and Word 2003.  He's 
> experiencing some very
> > peculiar behavior with word that I've never seen.
> >
> > Here's what happens.  He has a document saved in Word.  He wants to
> > change the point size for the entire document so that the font is
> > larger.  To do this, I would tell someone:
> > 1.  Hold down control and press A to select all of the 
> information in
> > the document.
> > 2.  Press alt+O to get to the format menu.
> > 3.  Press F to bring up the font dialog, you do not need to 
> press enter.
> > 4.  Set the font type, font style and point size where you 
> want them.
> > Then, tab to OK and press enter.
> >
> > Here's the thing with my client.  He can hit ctrl+a to select the
> > document, but when he presses alt+o to bring up the format 
> menu, nothing
> > happens.  If he presses just the alt key, he hears "file f."  If he
> > tries arrowing to the right to get to the format menu. He 
> hears "list
> > box 0 items" after arrowing right one time, and nothing if he arrows
> > right a second time.
> >
> > It sounds like some of the menu bars are hidden.  Has 
> anyone ever seen
> > this and if so, how do you fix it?
> >
> > Thanks,
> >
> >
> >
> > Ray Campbell, Help Desk Technician
> > Adaptive Technology Center
> > Chicago Lighthouse for People Who Are Blind or Visually Impaired
> > 1850 W. Roosevelt Road
> > Chicago, IL  60608
> > 312-997-3651 (Voice/Relay) or
> > 888-825-0080 (voice/Relay)
> > ray.campbell@xxxxxxxxxxxxxxxxxxxxx
> > AIM Screen Name: tclhelp
> > --
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