Don't know about windows Mail though, but Windows live Mail is supported by JAWS. There is a script come with JAWS for this program. From: Peter Sent: Friday, April 18, 2008 3:59 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Vervosity Settings in JAWS9.0.552 I've had the same problem with Windows Live Mail Desktop, a varient on Windows Mail. I contacted FS who told me that Windows Mail isn't one of their supported applications so there was nothing they could do. A bit annoying as to me if they say JAWS supports Vista, then that should mean the applications included with it. I've tried several suggestions from this and other lists, and from FS with no luck at all. This included manually editing the JAWS script file for Windows Mail. Peter From: MR. Young Sent: Friday, April 18, 2008 8:50 AM To: jfw@xxxxxxxxxxxxx Subject: Vervosity Settings in JAWS9.0.552 hello lists, I am using JAWS9.0.552. I notice that the vervosity settings will change to default after I restart JAWS. For example, when in Windows Live Mail, I press Insert+V to activate the Vervosity dialogue and adjust the following: Link Count Announcement - On Messages Automatically Read - On and after I restart JAWS, all the settings are turn off. How to fix this? Thanks very much.