RE: Unusual JFW Crashing Problem

  • From: "Joseph Lee" <joseph.lee22590@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 15 Jul 2010 12:50:00 -0700

Hi,

A memory leak means that a program eats more and more memory without "giving
up" what it is not required anymore. There are keywords in some programming
languages which could cause memory leaks. For instance, in C++ (which I
heard jfw.exe was written in), there is a facility to allocate dynamic
memory and release it when the program does not need it. Forgetting to
release (or deallocate) memory would cause the memory leak to happen. The
only "real" way to stop it is rebootting a computer - even restarting a
program will not help, as it will eat more and more memory, thus limiting
free memory space.

Cheers,

Joseph P.S. I heard jfw.exe and other programs has this small bug.

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Farfar Carlson
Sent: Thursday, July 15, 2010 10:46 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Unusual JFW Crashing Problem

 

Rose,

 

Do you, or anyone on this list know how to plug or stop a memory leak? I've
always wondered what the cause and remedies are.

 

Dave

 

----- Original Message ----- 

From: Rose Combs <mailto:rosecombs@xxxxx>  

To: jfw@xxxxxxxxxxxxx 

Sent: Thursday, July 15, 2010 10:41

Subject: RE: Unusual JFW Crashing Problem

 

My guess here is there is some sort of a memory leak on the
computer/network.  

 

 

Rose Combs

rosecombs@xxxxx

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of G.W. Cox
Sent: Wednesday, July 14, 2010 10:13 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Unusual JFW Crashing Problem

 

Have you tried refreshing the screen frequently with insert escape or alt
tabbing back and forth to your work?

----- Original Message ----- 

From: Donna Smith <mailto:dsmith@xxxxxxxxxxxxxxx>  

To: jfw@xxxxxxxxxxxxx 

Sent: Wednesday, July 14, 2010 11:04 AM

Subject: Unusual JFW Crashing Problem

 

Hi all.

 

I am currently using JFW11 with Windows XP-Pro and Microsoft Office 2003.  I
have been experiencing a recurring problem since last October and our IT
department along with support from JFW tech support have not been able to
find a solution.  I can't believe that no one else has experienced this
problem and so am joining this list to learn from your collective expertise.

 

Here's the situation.

 

*       I'm on a network server for work. 
*       When using Microsoft programs such as Outlook or Word, the following
things happen with JFW: 

1.      There is a lag in the responsiveness of speech to the action I'm
taking with key commands that grows more severe the longer I use the
program. 
2.      Once the lag gets really severe (e.g., I can type a whole sentence
before it decides to read it to me or I have to hit control-home 4-5 times
and wait before it actually starts reading from the top of the document), I
then get an error message telling me that the JAWS application must close. 
3.      My only option at this time is to quickly save anything I'm working
on (not always an option, but I can do it if I act quickly enough), then I
click OK and have to reboot. 
4.      The JAWS application must close dialog box gives me the option of
debugging, but it doesn't actually allow me to click this option.  OK is my
only active option. 
5.      Once I restart, it works fine for a little while and then it starts
all over again. 
6.      The frequency ranges from every couple of hours to perhaps 5 or 6
hours before the crash occurs and it always repeats. 
7.      It doesn't happen while using web-based applications such as our
online database or several online forums we host. 

 

Okay, too funny, but it just crashed while writing this message.  Here is
more information about the crash message:

 

It says "JAWS application has encountered an exception break point and must
close."  It gives some numbers that I can't follow and then says "Click OK
to close or Cancel to debug."  However, as I mentioned earlier, hitting OK
is the only action it will actually allow.

 

This is the most frustrating problem I have ever encountered as it
significantly interferes with my work on a daily basis.  I am seriously
considering changing to Window Eyes or even a Mac though Macs aren't
supported by our IT department and would not be directly compatible with the
rest of my office.

 

Please let me know if anyone else has experienced such a problem and if
there are any solutions out there that may work to fix this.  

 

Thanks.

 

Donna

 

 

Donna Smith

Training Manager

Easter Seals Project ACTION

202-347-3066 or 800-659-6428

 <mailto:dsmith@xxxxxxxxxxxxxxx> dsmith@xxxxxxxxxxxxxxx

www.projectaction.org

 

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11:09:00

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