Donna, A couple of years ago I had a problem where I was using a new Dell computer at work. It blue screened twice a day. The solution that finally resolved the issue was installing a new sound card. The chip set included by Dell was not good enough for Jaws to run without freezing the computer from time to time with no warning. Since installation of the new sound card I have not had a blue screen crash once, and it's been two years. I hope you find the solution soon. Allen -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx