Re: Unexplained loss of JAWS functionality and strange keyboard locked scenarios.

  • From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 25 Mar 2007 11:43:27 -0700

Hi Roy,

I thought about this possibility already, but none of the screen saver or power 
management settings are configured to kick in any sooner than 20 minutes, and 
I've observed this issue after only a few minutes of inactivity at times.  At 
least, I think I have.  I'll try and observe the time aspect of this problem a 
little more closely, but, anyway, I'm just using the standard "home office" 
power management scheme.  Surely power management shouldn't impact JAWS in such 
a catestrophic manner?

Thanks.

  ----- Original Message ----- 
  From: Roy Nickelson 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, March 25, 2007 11:34 AM
  Subject: RE: Unexplained loss of JAWS functionality and strange keyboard 
locked scenarios.


  I have not noticed this, but it sounds like it could be related to yor screen 
saver or power management settings.

   

  I suspect that it is the screensavr so make sur that it is set to non.

  Roy

   

  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of 
Darrell Shandrow
  Sent: Sunday, March 25, 2007 2:00 PM
  To: jfw@xxxxxxxxxxxxx; jfw-employment@xxxxxxxxxxxxxxx
  Subject: Unexplained loss of JAWS functionality and strange keyboard locked 
scenarios.

   

    a.. Hello Everyone, 
   

  For quite some time, at least since running JAWS 8.0, I have been 
experiencing a very strange situation.  If I walk away and leave my system idle 
for a few minutes, there is no speech output when I return to continue working. 
 The following problems are observed:

   

    1.. There is absolutely no JAWS functionality.  The computer is silent and 
has become an inaccessible paperweight. 
    2.. Starting Narrator results in constantly studdering speech. 
    3.. Key presses do not work at all as expected.  For instance, pressing the 
Windows key to open the Start menu causes it to quickly appear and disappear. 
    4.. Forcibly shutting down and restarting the computer is the only way to 
regain control. 
    5.. I have experienced this issue on at least two different systems.  
    6.. It has been happening on JAWS 8.0, but also in previous versions, such 
as 6.2 and 7.1, but at a much lesser frequency in those older versions. 
    7.. The issue is not observed if other screen readers, such as NVDA, System 
Access or Window-Eyes are running when I walk away from the computer.  In all 
such cases, the computer remains accessible and completely usable as expected 
upon my return. 
   

  Has anyone else experienced an issue similar to this one?  If so, let's see 
if we can put together a much more detailed accounting of this problem so we 
can get the Freedom Scientific programmers enough useful information to get it 
fixed in an upcoming version of JAWS.  If this is not an isolated issue, then I 
would classify it as a critical flaw that needs to receive a high priority.

   

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