When I did mine, Norton didn't work either. Had to shut down all programs with end-it-all and use the scan disk under system tools. First couldn't figure out what was wrong, but finally got details button read the errors, and it recommended to run the scan disk. RJ ----- Original Message ----- From: "Mike Mote" <mikemote@xxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Thursday, July 29, 2004 10:09 PM Subject: This OE problem will not go away. Hi again. I have tried so many different things to fix my OE problem, but nothing seems to work. I've tried running my scan disk under norton system works, and that didn't fix the problem. I can't delete messages using the delete key. I have to use shift and delete and that deletes the message completely rather than sending it to the deleted items folder. That's not all bad, but I can't just scrol through my messages and delete the ones I want. I have to do it one at a time. Not sure why this is happening? I've even checked my settings on the desk top computer with my lap top, and all are the same, so that couldn't be it. I'm just looking for a suggestion to fix this annoying problem that started two weeks ago. Sincerely: Mike Mote Anniston, Alabama -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx