Hi, whoever recommended I go back to the Options menus under individual voices, that wasn't it. Just as I thought, that dialogue is really just for assigning individual voices (Reed, Grandma, etc.) to various functions or events if you care to. and back in the global voices dialogue, the only thing about setting pitch increments concerns capital letters. I did look in the settings menu of Configuration Manager, but I couldn't find any category that had anything to do with adjusting anything to do with the voice output. So I'm stumped. Looks like I'm just going to have to put up with Jaws yelling at me every time I arrow up or down over a Word page break or encounter somebody's email address or an active link within a document. It's pretty loud, high and obnoxious. -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx