The original message was requesting the best way to communicate with Earthlink. I was wondering if someone knew how to use Earthlink's live chat via JAWS. It looks like my problems have been solved after too, speaking with Earthlink customer service over the phone. Debbie ----- Original Message ----- From: matthew Dyer To: jfw@xxxxxxxxxxxxx Sent: Thursday, August 18, 2005 7:58 AM Subject: Re: Tearring my hair out over earthlink. Well I am not sure what this has to do with jfw, but I had this problem with roadrunner for a while. I finaly called them and the did something about it, because I do not receive that message from them any more. If i am going off topic I applogize for doing so. Matthew At 11:25 PM 8/17/2005, you wrote: >Hi, Debbie. Earthlink is notorious for allowing messages supposedly >from Earthlink to get through spam settings. The messages basically >say that if you don't go up to a web site and update your account, >or do whatever, you're going to be suspended or cancelled. These >messages are fake. Those are fisher emails sent to try to get your >personal information. If you get a message and don't know if it's >real or not, call Earthlink directly. Yes, it can take some time to >get someone on the phone, but in the end it's better than you >unknowingly giving out your personal information. That's one of a >couple of reasons that I switched from Earthlink to Roadrunner. > >Caroline > >No virus found in this incoming message. >Checked by AVG Anti-Virus. >Version: 7.0.338 / Virus Database: 267.10.12/75 - Release Date: 8/17/2005 if you want to chat with me you can use msn at matthewdyer483@xxxxxxx AIM: matTdD7 -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx