RE: Taking The Authorization Key Twice?
- From: "Aman Singer" <aman@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 14 Jan 2004 20:39:34 -0500
Hi.
Most probably, the disk was in the drive when you started Jaws
the first time. Jaws saw the authorization token on the disk and simply
ran without moving a token to your drive. When you restarted Jaws, the
disk was probably no longer in the drive. You were then asked for the
disk, and Jaws moved the authorization token to your hard drive. The
best way to check that you still have four tokens remaining (three if
you installed the disk on your laptop as well as the desktop), is to
disable your antivirus package, insert the authorization disk in your
disk drive, go to start, then run, then type
cmd
and hit enter. Then type
c:\jaws50\hjauth check a:
Note the punctuation on that last line, and hit enter. Give it a
minute or two. It will come up with a screen of information on your
disk. Near the top of that screen should be a line with the words
"install count remaining". If you've installed it on one computer, that
line should say install count remaining 4. If you've installed it on two
systems, it should say install count remaining 3.
HTH.
Aman
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Fazil M.
Sent: Wednesday, January 14, 2004 8:27 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Taking The Authorization Key Twice?
Actually, I downloaded and installed Jaws5.0 several weeks ago, but to
day I
recieved my authorization disk. When I ran the disk first time, jaws
took
it, and when I went to help-menu in jaws and hit letter a, it correctly
identified the serial number and the remaining upgrades. When I
restarted
Jaws, it restarted in Demo mode and asked me for authorization disk and
warned me about disabling Antivirus Program. I did just that and it
worked.
The first time, however, I did not disable the antivirus program.
So, should I still assume that it sucked up one key only?
Thanks!
----- Original Message -----
From: "Aman Singer" <aman@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, January 14, 2004 4:28 PM
Subject: RE: Taking The Authorization Key Twice?
> Hi.
> Anything is possible, but this is highly unlikely. Is it
> possible that you forgot to move a key back on the disk before
> formatting a drive? The machine should not reduce your key count by
two
> for one installation and I've never seen it do so.
> Aman
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Fazil M.
> Sent: Wednesday, January 14, 2004 7:25 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Taking The Authorization Key Twice?
>
>
> Hi, I am sorry for my stupidity.
> Is it possible that when Jaws asks for the authorization-disk, and
when
> you put the floppy in, it sucks the key twice, or in other words, it
> takes 2 keys instead of one?
> Thanks!
>
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>
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