This is not an answer on what ever questions you have. I have just thought to share my longest problem here. I wish it can help. Some times, when the JAWS is running it suddenly stops on my speakers. I mean I cannot hear any sound of JAWS speaking. If you are totally blind, you will come to thinking that your system crashes. But I found that it does not. I'm not sure about the cause. But my theory is it is depending of your sound card. Is there anyone having the same situation? I realized this when I tried to put my ears near the speakers and I caught the problem. If you are using a headset, you won't hear anything. I'm saying this because some people just reboot their computer if the screen reader doesn't talk. Look for the possible reasons before doing something. About the crashing, I have something to suggest but it depends if you are interested on that. I do complicated things when I think my system is behaving unusual. If somebody asks for my opinion, that's the time that I will say something. I don't want to suggest a solution that you won't be able to appriciate. Thanks! Reguards, E-mail me at: jouiecel27@xxxxxxxxx