Re: Studdering Problem with JFW 7.0
- From: "Debbie Scales" <debbie@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 3 Apr 2006 21:37:56 -0400
Ray, you might want to check out this TSN on jaws stuttering with eloquence,
but it is from 2001.
http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=43
What sound card are they using, did you say? And they are using Eloquence?
Debbie
----- Original Message -----
From: "Debbie Scales" <debbie@xxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, April 03, 2006 9:34 PM
Subject: Re: Studdering Problem with JFW 7.0
Ray, I would check to make sure they have the latest drivers for their video
card. Well and I guess the sound card. But first I might try a couple of
things:
I would check their displa and appearacne settings against the jaws
recommended settings for windows xp.
http://www.jfwlite.com/messages/FS%20Recommended%20Settings%20for%20Windows%20XP.txt
On the appearance I would make sure they are using standard or classic
and not soemthing like brick, or white onblack on white or something like
that.
Another thing I might try is I would check the blink rate.
http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=506
On that same screen, I would check the blink width and it is by default at
narrow which I think is 0 percent.
Also in control panel, I would go to mouse.
Control tab to to pointers and make sure they are using a standard pointer
scheme and not extra large cursors or anything like that.
Now nothing I said might not make any difference, smile. It is just what I
would check out first. It might be sound card related more than display
settings.
Debbie
----- Original Message -----
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, April 03, 2006 4:37 PM
Subject: Studdering Problem with JFW 7.0
Hello All:
I took a call from a client who is running an E-Machines computer with
Windows XP, JAWS 7.0 and 512K of RAM. He had a situation in January
where he had to restore his computer from the manufacturer's disks.
Ever since this happened, whenever he goes either to a website and tries
entering forms mode or when he uses a program called Media Jukebox to
play music, his JAWS studders. For example, he showed me how it said
"po, po, po, po," in Media Jukebox. I believe the word he was trying to
have it say was "pocket."
I suggested to him he ad more memory to his computer as I thought that
there wasn't enough memory for Windows, JFW and other programs to run.
He has 512K of RAM.
Has anyone heard of this happening and if so, do you have any other
suggestions?
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
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