Re: Solved RE: Problem Installing JAWS 6.0

  • From: "John Miller" <n1umj@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 8 Mar 2005 08:14:25 -0500

I very often just empty my temp folder completely. Always have.
----- Original Message ----- 
From: "Jerry Berrier" <jerry.berrier@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 08, 2005 7:31 AM
Subject: Solved RE: Problem Installing JAWS 6.0


Well, I chose a different route, and it worked.  I downloaded the ILM
version of Jaws 6.0 from the website, ran it, and installed with no =
problem
at all.
Therefore there has to be some difference between the downloaded program =
and
the program on CD.  Remember, yesterday I copied the entire CD to my =
hard
drive, then renamed the setup.exe file to something else before running =
it,
and it still crashed.

However, this discussion of the temp directory is interesting.  In my
c:\windows\temp directory, there are many folders and files, 9.8MB of =
them
to be exact.  I've often wondered whether it is okay to delete them all.
I've recently done a disk cleanup, and checked the box for temporary =
files.
it did not delete most of the files and folders in the windows\temp
directory.
I'm very reluctant to risk just trashing the entire folder.

Jerry



-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On =
Behalf
Of Jerry Berrier
Sent: Monday, March 07, 2005 7:09 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Problem Installing JAWS 6.0


I install programs all the time, never ran into this problem before.  In
fact, I had JFW 6.0 running previously; installed it from a download =3D =
from
the web with no problem.  I uninstalled it before trying to install from =
=3D
CD. I also tried using the Run command to run setup.exe.  Same result.

No, I'm not ready to do a system restore.  That will be my absolute last
resort.  Way too drastic to try before even getting feedback from FS.

Jerry


-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On =3D =
Behalf
Of Flor Lynch
Sent: Monday, March 07, 2005 5:25 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Problem Installing JAWS 6.0


It might not be a JAWS-related issue as such.  Have you any other =3D =
program
CD's you could try, to see if you get the same result when you try
installing other programs?  Also, the suggestion offered earlier to =3D =
delete
the setup.exe files is but a temporary mesure to tide you over, so you =
=3D
could do a Find Files & Folders and delete them; or, better, if you knew
where =3D the troublesome modem driver is located, delete it so. Other =
things
you =3D could
try:  Instead of letting the JAWS installation CD auto-run, as you are
inserting the CD press and hold down the left shift key while the CD-ROM
drive spins up and down; release it after 20 seconds or so.  Then open
Windows Explorer and go down to the CD drive and, there, get into JAWS6 =
=3D
then into the Setup Folder:  there, enter the setup.exe file and try =3D
installing JAWS that way.  Same result?  System Restore, as I suggested
earlier.  =3D If System Restore can't run? Then perhaps it's time to =
uninstall
the last program, etc.,  you installed before the trouble first =
manifested.

----- Original Message -----=3D20
From: "Jerry Berrier" <jerry.berrier@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, March 07, 2005 9:19 PM
Subject: RE: Problem Installing JAWS 6.0


Actually none of the setup files are in my temp directory.  They're all =
=3D
=3D3D over the place, and I think most of them relate to repair =
utilities that
=3D =3D3D rerun setup for specific programs. I put in an e-mail form to =
FS this
morning.  Haven't heard anything back yet.


-----Original Message-----
>From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On =
=3D3D
Behalf
Of Chris Skarstad
Sent: Monday, March 07, 2005 1:00 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Problem Installing JAWS 6.0


Hey Jerry

If the setup.exe files are in your temp folder on your hard drive, =3D
it's=3D3D20 really ok to trash them, since they're in your temp folder, =
you =3D
really=3D3D20 don't need them.  What you did was a smart idea, I =
probably
would've =3D3D tried=3D3D20 renaming the file too.  But at this stage, =
you
really don't =3D need all =3D3D those=3D3D20 setup.exe files, so what I =
would do
is just trash =3D them, and then try=3D3D20 installing JAWS 6 again. =
Hopefully
it'll work this time.

At 05:31 AM 3/7/2005, you wrote:
>I think it's time to call FS.  Here's what I tried, with no success.
I=3D3D20
>chose not to go through my computer renaming all of the=20
>setup.exe=3D3D20=3D20 files, since there are a bunch of them.  64 of =
them=20
>after I did a
disk=3D3D20
>cleanup. I took a different route; I created a temporary folder on
my=3D3D20
>hard drive, and copied the entire installation disk into that folder.
=3D3D20
>I then renamed setup.exe to jawssetup.exe.  When I ran it, I got =3D
the=3D3D20=3D20
>same result. Installing modem driver. So, whatever bogus file is
being=3D3D20
>triggered is probably being called by the Jaws setup file, rather
than=3D3D20
>being a file called setup.exe.
>
>I'm truly stumped.
>I'll report the solution here once FS helps me find one.
>
>
>Jerry Berrier
>108 Bumble Bee Circle
>
>Shrewsbury, MA 01545-3215
>
>Home: 508-845-9944
>
>Cell: 508-735-4420
>
>E-mail: jerry.berrier@xxxxxxxxxxx
>
>Web: http://www.townisp.com/~jerry.berrier
>
>
>
>
>
>
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