Re: Slow log off with JAWS 10

  • From: "Peter" <peterholdstock@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 21 Nov 2008 15:31:09 -0000

In one of my emails I did say that I even reformated my hard drive, installed 
Vista and drivers, then just JAWS 10 and the problem still persisted. I looked 
at the event log and it did have entries about slow log off and referred to 
Windows Host Controller but as yet haven't found a solution. Doesn't seem to 
happen every time though.

Peter


From: Curtis Delzer 
Sent: Thursday, November 20, 2008 11:17 PM
To: jfw@xxxxxxxxxxxxx 
Subject: Re: Slow log off with JAWS 10


If you removed all jaws' versions and installed only 10, I wonder if . . . your 
slow log off condition would continue?

Curtis Delzer.
HS

At 09:38 AM 11/7/2008, you wrote:

  Hi Peter,
      I don't seem to have that problem maybe it's your processor.
      Laura
  ----- Original Message ----- From: "Peter" <peterholdstock@xxxxxxx>
  To: <jfw@xxxxxxxxxxxxx>
  Sent: Thursday, November 06, 2008 2:10 PM
  Subject: Re: Slow log off with JAWS 10



    I can produce it at will on my own PC but guess you mean it can't be 
produced on any PC.

    It does it every time I have JAWS 10 running and no other time.

    Peter

    --------------------------------------------------
    From: "Bruce Toews" <Bruce@xxxxxxxx>
    Sent: Thursday, November 06, 2008 7:06 PM
    To: <jfw@xxxxxxxxxxxxx>; <jfw@xxxxxxxxxxxxx>
    Subject: Re: Slow log off with JAWS 10


      These kinds of problems are the worst, because they can't be readily
      reproduced at will. I have two machines, for example, and both shut down
      immediately. This is the kind of situation where the competition says,
      "Please send us your computer at your expense. We'll reproduce it, maybe
      we'll fix your problem, maybe not, and then we'll send you your machine
      back at your expense."

      Bruce


      On Thu, 6 Nov 2008 18:52:27 -0000, "Peter" <peterholdstock@xxxxxxx>
      said:

        Thanks, but no it's not that. I have a six month old duel core PC with
        2GB RAM in it. It all shuts down very quickly with JAWS 9 or earlier and
        there are no performance issues iwth my PC at all. It is only when I am
        running JAWS 10 that this issue occurs and whilst it is waiting to log
        off the hard drive doesn't make much sound at all, as if the PC is just
        waiting there. Then after a while it suddenly springs bakc to life 
again.

        As I say, it works fine without JAWS 10 running.

        Also, my hard drive was newly formatted a few days ago and the only
        software on the PC is Vista, Office 2003 and Live Mail and Messenger.

        Peter
        Peter


        From: Laura
        Sent: Thursday, November 06, 2008 3:26 PM
        To: jfw@xxxxxxxxxxxxx
        Subject: Re: Slow log off with JAWS 10


        Hi peter,
             Maybe it's not jaws it might be your computer.  I noticed when I 
had
             XP running on a slower computer the programs like Jaws and other
             programs took longer to run.  You might want to defrag your
             computer.  Do this overnight so that you won't have the temptation
             to do anything with it.  Then after that see if things work better.
             Laura
          ----- Original Message -----   From: Peter
          To: jfw@xxxxxxxxxxxxx ; blindtech@xxxxxxxxxxxxxxx
          Sent: Thursday, November 06, 2008 9:59 AM
          Subject: Slow log off with JAWS 10


          I've noticed that FS haven't bothered to fix the issue where log
          off/shutdown takes over 30 seconds to happen whilst running JAWS 10. 
It
          still only does this with JAWS 10, not any other version of JAWS or
          whilst JAWS isn't running.

          Anybody else still having this.

          Also notice the issue of JAWS jumping in to forms mode as a page has
          loaded still exists. Thought they might have given us the option of
          JAWS not going in to forms mode when a page loads as myself and 
several
          others have raised it.

          Peter


      -- 
       Bruce Toews
       dogriver@xxxxxxxx

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