Re: Scripts for ACT CRM software

  • From: Soronel Haetir <soronel.haetir@xxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 6 May 2011 10:34:34 -0800

If it's a java program (which sounds somewhat likely given the
behavior you describe), try installing the java access bridge if you
have not already done so.

On 5/6/11, Farfar Carlson <dgcarlson@xxxxxxxxxxxxx> wrote:
> Tif,
>
> Have you already tried to assign custom labels to those tags, using the
>
> JAWS+Ctrl+Tab key?
> Dave
> Composed on a Dell Latitude 630 in the general vicinity of my Audio
> Recording and Mixing Studios, San Francisco Bay Area.
>   ----- Original Message -----
>   From: Tiffany J.
>   To: jfw@xxxxxxxxxxxxx
>   Sent: Friday, May 06, 2011 11:11
>   Subject: Scripts for ACT CRM software
>
>
>   Good afternoon everyone.
>
>   My name is Tiffany, and I just got a job at En-Vision America, makers of
> the ID Mate and Script Talk.  My job function will be secretarial, and they
> use a customer relationship management program called ACT CRM software.
>
>   When using Jaws version 12 with the program, the software won't read
> dropdown menus or field labels.  If there is information in the database,
> Jaws will read it.  However, if I were to be creating a new contact, Jaws
> won't read any field labels.  All it will say is "tab tab tab" and won't
> read anything in dropdown menus like state abbreviations, etc.
>
>   My questions are: Are there scripts for jaws and ACT?  Are there better
> CRM programs anyone has used successfully with Jaws?  If scripts don't
> exist, is there anyone who would be willing to possibly write them if I put
> you in contact with my bosses?
>
>   Thank you
>
>   Tif
>


-- 
Soronel Haetir
soronel.haetir@xxxxxxxxx
--
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