do a insert key plus letter J to open the jaws interface then do an alt key for the menue system, h for help and then A for about and you will hear your SMA status. Mine says 1 for SMA which means after I install version Jaws 12, I will have no SMA's left and will have to renew my SMA.
John----- Original Message ----- From: "Bonnie Vegiard" <bvegiard@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx> Sent: Saturday, October 23, 2010 8:59 PM Subject: RE: SMA redux: you better hurry
I'd like to ask about moving to the full version of JFW from the beta version, and how you know the status of your SMA. I've never used a betaversion before. I assumed once the full version came out and I installed it,I would have to put in some sort of code and the wizard would compare that code to my info at FS and would then deduct this installation from the upgrades I have left. I thought I'd get some sort of message, in otherwords. But when I installed the new version it was just like downloading andinstalling one of the beta versions. How do I know the status of my SMA? I think this was my last upgrade, but I'm not sure. Thanks, Bonnie Houston TX From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Alan Clendinen Sent: Saturday, October 23, 2010 12:10 PM To: jfw@xxxxxxxxxxxxx Subject: RE: SMA redux: you better hurry Donna,You should call FS sales as soon as possible on Monday, October 25, and askthem. FS hours are: Monday - Friday, 8:30 am to 7:00 pm. The FS person Ispoke with on Friday, told me that if you currently have no SMA that coversreceiving JFW 12, you would have to purchase a SMA no later than Monday,October 25. After this date, you would have to buy an upgrade to JFW 12, and only then could you buy a SMA, which would cover receiving JFW 13 and 14. Ifyou buy the SMA on Monday, Oct. 25, the SMA will cover getting JFW 12 and JFW 13.I don't know why FS told you that you could wait until December 31 to buy aSMA, but you and I have been given contradictory information, and if you want to avoid an unpleasant surprise, you should call FS sales (1-800-444-4443) on Monday. Alan
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