Re: SMA redux: you better hurry

  • From: "Zdenek Vopat" <zdenekvopat@xxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 25 Oct 2010 21:43:45 +0200

guys just to bitch here in the czech republic no sma advantage for today or end 
of the year and sma upgrade cost 600$ or a bit more depending on the exchange 
rate
zdenek

  ----- Original Message ----- 
  From: Lisle, Ted (CHFS DMS) 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Monday, October 25, 2010 5:49 PM
  Subject: RE: SMA redux: you better hurry


  You can bet your good to go; if not, the program would have given you 
instructions, and run in demo mode until you followed them.  Status can be 
determined in the "about" screen in JAWS help.

   

  Ted

   

  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Bonnie Vegiard
  Sent: Saturday, October 23, 2010 8:59 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: RE: SMA redux: you better hurry

   

  I'd like to ask about moving to the full version of JFW from the beta 
version, and how you know the status of your SMA. I've never used a beta 
version before. I assumed once the full version came out and I installed it, I 
would have to put in some sort of code and the wizard would compare that code 
to my info at FS and would then deduct this installation from the upgrades I 
have left. I thought I'd get some sort of message, in other words. But when I 
installed the new version it was just like downloading and installing one of 
the beta versions. How do I know the status of my SMA? I think this was my last 
upgrade, but I'm not sure.

   

  Thanks, 

   

  Bonnie

  Houston TX

   

  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Alan Clendinen
  Sent: Saturday, October 23, 2010 12:10 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: RE: SMA redux: you better hurry

   

  Donna,

   

  You should call FS sales as soon as possible on Monday, October 25, and ask 
them. FS hours are: Monday - Friday, 8:30 am to 7:00 pm. The FS person I spoke 
with on Friday, told me that if you currently have no SMA that covers receiving 
JFW 12, you would have to purchase a SMA no later than Monday, October 25. 
After this date, you would have to buy an upgrade to JFW 12, and only then 
could you buy a SMA, which would cover receiving JFW 13 and 14. If you buy the 
SMA on Monday, Oct. 25, the SMA will cover getting JFW 12 and JFW 13.

   

  I don't know why FS told you that you could wait until December 31 to buy a 
SMA, but you and I have been given contradictory information, and if you want 
to avoid an unpleasant surprise, you should call FS sales (1-800-444-4443) on 
Monday.

   

  Alan

Other related posts: