guys just to bitch here in the czech republic no sma advantage for today or end of the year and sma upgrade cost 600$ or a bit more depending on the exchange rate zdenek ----- Original Message ----- From: Lisle, Ted (CHFS DMS) To: jfw@xxxxxxxxxxxxx Sent: Monday, October 25, 2010 5:49 PM Subject: RE: SMA redux: you better hurry You can bet your good to go; if not, the program would have given you instructions, and run in demo mode until you followed them. Status can be determined in the "about" screen in JAWS help. Ted From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Bonnie Vegiard Sent: Saturday, October 23, 2010 8:59 PM To: jfw@xxxxxxxxxxxxx Subject: RE: SMA redux: you better hurry I'd like to ask about moving to the full version of JFW from the beta version, and how you know the status of your SMA. I've never used a beta version before. I assumed once the full version came out and I installed it, I would have to put in some sort of code and the wizard would compare that code to my info at FS and would then deduct this installation from the upgrades I have left. I thought I'd get some sort of message, in other words. But when I installed the new version it was just like downloading and installing one of the beta versions. How do I know the status of my SMA? I think this was my last upgrade, but I'm not sure. Thanks, Bonnie Houston TX From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Alan Clendinen Sent: Saturday, October 23, 2010 12:10 PM To: jfw@xxxxxxxxxxxxx Subject: RE: SMA redux: you better hurry Donna, You should call FS sales as soon as possible on Monday, October 25, and ask them. FS hours are: Monday - Friday, 8:30 am to 7:00 pm. The FS person I spoke with on Friday, told me that if you currently have no SMA that covers receiving JFW 12, you would have to purchase a SMA no later than Monday, October 25. After this date, you would have to buy an upgrade to JFW 12, and only then could you buy a SMA, which would cover receiving JFW 13 and 14. If you buy the SMA on Monday, Oct. 25, the SMA will cover getting JFW 12 and JFW 13. I don't know why FS told you that you could wait until December 31 to buy a SMA, but you and I have been given contradictory information, and if you want to avoid an unpleasant surprise, you should call FS sales (1-800-444-4443) on Monday. Alan