I disagree with that. I do know many people who have switched, and in every case they prefer Window Eyes. It's not always better, but they say the company atitude is always better. Chip ------------------------------ Chip Orange Database Administrator Florida Public Service Commission Chip.Orange@xxxxxxxxxxxxxxx (850) 413-6314 (Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) ________________________________ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Alan Clendinen Sent: Sunday, June 24, 2007 6:16 AM To: jfw@xxxxxxxxxxxxx Subject: Re: SMA policy was: JAWS update now available Daniel, That was an eloquent description of our dilemma. I would only add that we are probably suffering from the "grass is always greener on the other side of the fence" syndrome. Window-Eyes users entertain similar thoughts of switching to another screen-reader whenever their chosen program gives them fits. Regards, Alan Daniel wrote: Of course I understand. Every time the list has one of its sporadic shudders of revulsion against FS, the recurrent question is why not switch. If the disincentives for voting with consumer feet weren't so formidable as they actually are, so many of us would by now have become Window eyes users that list traffic here would be vastly reduced. For better or worse. But mostly, we don't do that foot-vote, and life goes on until the next time there's occasion for major complaints about the product and/or the tech support. So I was just catching the fever of that resentment and tossing in my own two cents' worth of distaste for the Empire, the hegemon of this market. and now the shudder subsides, and we go on, resigned as always. Which may sound sad or even pathetic, but I think it's okay. The actual sad part is the resentment between the lines that I think is engendered by feelings of helplessness and dependency in the face, first, of needing adaptive assistance at all, which I think is perfectly natural, and has to be born with or put out of mind for the sake of sanity, and more to the point, resentment of the dependency on state rehab agencies for their needed largesse and for their taking the prerogative to favor the product they've determined to be the safest bet. anyway, it's all done, now, and we go on, as usual. Which is okay. And FS will have its way with signing people up and making it hard for them to defect, at least in re Jaws. So it goes.